You will be equipped to monitor and manage an organization's computer systems and networks if you reach Technical Support Level 4. You will learn how to set up and configure computer systems, identify problems with hardware and software, and fix technical issues with programs.
Computer systems are used by businesses more and more in all facets of operations and decision-making. Therefore, IT technical support personnel are essential to the proper operation and upkeep of IT systems.
IT technical support staff members keep an organization's computer networks and systems under surveillance. They could set up and configure computers, identify hardware and software issues, and fix technical and software issues.
What will I learn?
Once you've finished this course, you'll be able to:
Effectively communicate with other IT staff members and information system users.
Show that you are aware of the many categories of computer systems and how they are used in business.
Show that you are aware of problem-solving methods and how to use them in a technical setting.
Show that you comprehend the fundamentals of computer technology.
Technology-related materials and equipment should be chosen and used carefully.
Work well with others as a team player on a support team.
DURATION OF STUDY
You may register for a maximum of 1 year. This will ensure that you complete your qualification within the required time frame (providing that you pass all modules).
We develop partnerships with leading companies and organizations from around the globe to complement our expertise and deliver breakthrough results. We have long-lasting partnerships and affiliations with like-minded organizations and leaders share our commitment to deliver lasting results.
Call Us
Location
Business Hours
